The relationship between a business and its IT recruiting service is a lot like a marriage. It sometimes starts out with giddy optimism and is followed by a period of inevitable adjustment as both parties learn the ins and outs of the relationship. The question is, how do you keep the love alive in your relationship with an IT recruiter?
Communication is Key
As in a marriage, communication is the cornerstone of a good working relationship. As dazzling as their interpersonal skills are, recruiters typically lack one quality. They are not psychic.
"You are looking for...a tall, dark-haired man with a business degree?"
Therefore, you have to tell them what you want them to know. Start with the basics, and work your way up from there. Here are the most important things to share to get the most from your IT recruiting services:
1) Who You Are
This goes far beyond your name and the short blurb on your business cards. If a recruiter is going to find applicants who fit your company well, it is essential for you to clearly describe your corporate philosophy and company culture. Is your staff laid back or high octane? Are you all about work/life balance, or are you looking for candidates who live at the office? The answers to these questions will help your recruiter weed through the list of candidates appropriately.
2) What You Want
Another essential bit of communication for your recruiter is a clear definition of the job description for the position you are trying to fill. However, it is wise to go beyond just a short description. The more in-depth the description, the more likely the recruiter will find the perfect candidate for you.
Include not only a list of duties, but also a list of personal qualities you would like to see in prospective candidates. What experience do you want them to have? Are there special attributes that you consider to be essential for good job performance? Any guidance you can provide will aid your recruiter to find a good match.
3) What You Expect Immediately
When working with an IT recruiter, one of the most illuminating conversations you can have revolves around your expectations of a new hire. Describe what you anticipate regarding the work of a new hire in the first year. What goals do you hope that hire can achieve within the year? What does your onboarding program or training look like? The more your recruiter knows, the more you will get out of the relationship.
4) Why You Fired the Last Guy
Just as an IT recruiter needs to know the qualities for which you are looking, he or she also needs to know what just does not work for you. A clear understanding of what constitutes a hiring failure will help your recruiter avoid potential pitfalls.
Frankly discussing previous employees who did not fit well with your company is a good practice. This is especially true in the event that the previous employee was recruited by the agency with whom you are still working. Feedback is an essential part of the process.
5) What You Are Offering
Your recruiter needs complete information about your compensation package. Full disclosure is wise. Each perk you offer is a tool that can be used by your recruiter to attract the right candidate. Hiring employees is not a simple equation. Variables abound. IT recruiters make intricate connections based on a variety of information to find a good fit for your position. Once again, the more they know, the better the outcome will be.
Just as in the case of a marriage, these three rules apply:
- Be flexible.
- Be available.
- Be truthful.
What a Recruiter Will Do for You
Once there is good communication between you and your IT recruiting service, you can expect good things to happen. Recruiters excel in the following areas:
Research: Recruiters are expert researchers. They do the legwork for you by sifting through countless resumes, making myriad phone calls, checking references, performing background checks, verifying credentials, and so on.
Wouldn't you rather pass this task along to the recruiter?
Networking: Recruiters build networks. With specialized IT knowledge, they know the big players in the IT field, and they communicate with them on a regular basis. They know which candidates are actively looking. Better yet, they know about candidates who are not looking, but might be persuaded by what you are offering.
Training: Though they work in your behalf, recruiters spend much time in training and coaching potential candidates. Why should you care? Simply put, the more trained and polished the candidate is, the less time you spend on poor quality interviews. They provide feedback to candidates, as well as to you, in order to better facilitate the hiring process.
An Ongoing Relationship
Finding and working with the right recruiter is like finding your soulmate. It is a relationship that just keeps on giving. As you work together to fill positions with the right people, you will enjoy the benefits of choosing wisely and will get the most from your IT recruiter.
Are you ready to begin a mutually successful relationship with a professional IT recruiter? If so, please contact us to get the conversation started.