Sometimes your help desk needs a little bit of help from an IT recruitment agency. That was the situation for GDH Consulting when a Fortune 100 technology company realized its help desk support...

Nobody ever starts a new job and says, "I hope I make a poor first impression today!" We all want to make a good impression on our new bosses and co-workers, and we often go to great lengths to do...

Unified communications pulls chat, video conferencing, email and most forms of business communication into a single, manageable interface. Using UC tools and abilities, a voicemail might be accessed...

Hiring the right person for an open position is more than gut instinct or a "feeling" that you can't quite pin down. Using proven strategies to recruit will lead to better hiring, which will improve...

Given enough time, Google was bound to jump into the job aggregator ring. Google Hire is live now, but the rollout is a bit slow. Nevertheless, it may already be in your search results, so what does...

Emotional intelligence is the ability to understand, manage and evaluate emotions, both your own and other people's. EI can become as important or even more important than skills specific to a...

One of the first glimpses a potential employer will get of you is your resume. Resumes simply must be impressive if you expect to get to the next level—the interview. Here are some of the best dos...