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How Digital Transformation is Impacting Workforce Management

Mar 26 , 2018

Digital transformation

Digital transformation involves integrating digital technology into every area of a business in a way that fundamentally changes how the business operates and how it delivers value to customers. The process of digital transformation is more than adopting and upgrading technology; it is also a cultural shift toward challenging the status quo and becoming more comfortable with the possibility of failure if it means moving forward. 

Workforce Management In a Digitally Transformed Workplace

Much like everything else, workforce management will also look different in a digitally transformed workplace. Methods of talent acquisition, assessing candidates, and career pathing need to be examined, not to replace current strategies necessarily, but to reinvent them in more effective ways. 

Of course, there are technology tools that can be used in hiring and recruiting. ATS software can screen resumes, assessment tools help to get beyond interview questions that may not be answered honestly, and tools like Slack can be used for hiring teams to communicate with each other and manage the process. 

Digital transformation

But even more than using technology in hiring, workforce management has to take into account the need to fill positions with talent that is on board with the company's digital transformation efforts. Besides using new digital tools, which can streamline the hiring process in many ways, companies need to change the process to take digital transformation into account.

FInding Digitally Transformed Talent

Digital transformation, at its core, may require your company to rethink its goals, or at least the way it meets them. This rethinking will lead to a reimaging of what an ideal candidate looks like for some or all positions that need to be filled. 

For instance, one aspect of digital transformation may be that new employees need to have knowledge of certain digital tools or familiarity with technology in order to work within the digital systems you have in place. This requirement should be made part of the job description going forward as a step toward finding digitally transformed talent.

The impact of digital transformation on workforce management can go even deeper than the ability to use digital technologies, however. Two aspects of digital transformation are the ability to think in new and innovative ways that support positive change and to adapt quickly to new ideas. These qualities can be measured through personality assessments and interview questions just as much as hard skills like facility with digital technologies—and these soft skills may be even more valuable to companies in the long run.

GDH has expertise in digital transformation and the qualities that make it work within companies. As you work to find talent that will be compatible with a digitally transformed workplace, why not use our expertise to help you fill talent gaps quickly without extra effort from your HR staff? Contact us to see how we can help with your recruiting needs.