Onboarding is the process of bringing a new employee on board at a business or company after they are hired. The way companies onboard a new employee can have an impact on churn and lead to longer retention times. Here are some new hire onboarding tips that can nip churn in the bud for your company.
First Impressions Matter
When your new employee walks into the company for the first time, what will they see? Will they be greeted as though they were expected, or will they be largely ignored? Will they spend the first few days doing paperwork, or will they be able to use a module online to quickly do what is needed to comply with governmental requirements and register their presence?
When your company thinks about onboarding, you should consider the impression you want new employees to have, and work toward what you need to do to give that impression. Primarily, you want new employees to feel like there is a place for them with your company, and onboarding can have a great deal to do with making that impression.
Being Prepared for Onboarding
Effective onboarding is prepared and organized for helping a new employee assimilate into the company. Knowing what you want to accomplish is the first step to preparing, and putting those important requirements into a document or module that can be shared with the employee will help them complete onboarding tasks quickly and easily.
Onboarding is not just about filling out W-4s and health insurance paperwork; it is about helping new employees take their places within the company and begin to contribute to the team. Part of being prepared for onboarding means coming up with specific steps that will move the assimilation process forward and help new employees get to know key people.
Beyond Paperwork and Orientation
Some data collection is needed when a new employee starts, but if the first few days of a new job consist of large amounts of paperwork and some dull orientation training sessions, new employees may begin to suspect that the rest of the job will be more of the same. Companies that approach onboarding more as helping new employees meet other staff that can mentor them and as getting to know team members they will be working closely with, will send the message that the new employee is already a valued member of the team.
One specific thing companies can do to improve onboarding is to be intentional about setting up "coffee dates" or other informal meeting places and times. This will allow the employee to get to know new co-workers and key team players as they begin to take on responsibilities.
The more collaborative your onboarding process, the more likely it is that your new employees will have a favorable impression of their new workplace and will quickly begin to see themselves as an integral part of the company. A sense of belonging is the biggest factor in employee retention, and onboarding often sets the tone for whether that sense of belonging is established.
Contact GDH for more information about our recruiting services, including onboarding of new employees.